Frequently asked questions.

FAQs

Where is The Hangar located?

We’re located in Rexburg, Idaho — right in the heart of the action. You will find us at 309 Profit Street Rexburg, ID 83440

Is The Hangar wheelchair accessible?

Yes! Our venue is all on one level and fully wheelchair accessible. Everyone is welcome.

How do I get my ticket?

Once you purchase a ticket, you’ll receive a confirmation email with a unique QR code. That’s your ticket — just show it at the door (on your phone or printed).

Can I get a refund?

We only offer refunds if an event is canceled. Please double-check your date and ticket details before purchasing.

Is there an age limit?

Age limits may vary by event. Check the event listing for any specific restrictions. For all-ages shows, minors must be accompanied by an adult.

Is there parking?

Yes! Free and convenient parking is available near the venue. Arrive early to get a good spot.

Is food or drink available?

We offer snacks and drinks during most events. Outside food and drink are not allowed unless otherwise noted.

I didn’t get my ticket email — what should I do?

Check your spam or promotions folder first. If it’s still missing, contact us at [insert support email] and we’ll help you out.

VENUE RULES

We’re here to create a safe, fun, and unforgettable experience for everyone at The Hangar. Please take a moment to review our rules before attending an event.

✅ General Rules

  • Be respectful to staff, performers, and other guests at all times.

  • No outside food or drink is allowed unless otherwise specified for the event.

  • No weapons, illegal substances, or drug paraphernalia are permitted on the premises.

  • No smoking or vaping inside the venue — designated areas may be available outside.

  • Please follow staff instructions in case of an emergency or venue protocol.

🚫 Prohibited Items

To ensure everyone's safety, the following are not allowed:

  • Large bags or backpacks

  • Professional cameras or recording equipment (unless authorized)

  • Laser pointers, glow sticks, or other distracting items

  • Outside beverages or coolers

  • Pets (except service animals)

VENUE RULES

✅ Generalor venue protocol.

🚫 Prohibited Items

To ensure everyone's safety, the following are not allowed:

  • Large bags or backpacks

  • Professional cameras or recording equipment (unless authorized)

  • Laser pointers, glow sticks, or other distracting items

  • Outside beverages or coolers

  • Pets (except service animals)